Whether you’re selling products directly from a back room or have a warehouse that manages your inventory for you, staying on top of what products you have in stock and can get at a moment’s notice is key to your success as a business. By managing your inventory properly every step of the way, you can make sales, keep customers happy, and grow your business. Here’s three reasons why managing inventory helps customer service and your bottom line.

1. Sell more product

The number one goal of managing inventory is to sell product. By having product on the shelves, customers can buy that product and you make money. If your product isn’t on the shelf for whatever reason, those customers will go with another product and potentially stay with it. By managing your inventory at a store level and with how you warehouse products, you’ll be able to keep your items in stock and ensure it is delivered promptly when you need it on your shelves the most.

2. Create brand loyalty

By keeping products on the shelf, you’re creating brand loyalty for those customers who love what you have to offer. That one day they need your product, and can’t wait, will turn them to a competitor or another solution. This means they may never buy your product again and you’ve probably lost a customer for life. By ensuring your product is managed from the warehouse through delivery to the shelf is the only way to keep customers coming back for more from you.

3. Keep customers happy

Keeping customers happy is easier said than done whether you’re offering a service or selling a product. When it comes to products, consumers are flaky. They find something they like and as soon as they’re inconvenienced or encounter an issue with your product, they’ll move onto the next. By managing your inventory and the quality control involved in the process, you’ll be able to provide your customers a great product they can rely on well into the future.

Why Managing Inventory is Key to Customer Service

When it comes to managing inventory, it’s all about finding the right way to manage what you offer. From creating a product to warehousing it to delivering it to your location, it’s imperative to find the right way to manage your inventory from start to finish.

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What kind of warehouse equipment do you buy?

We are looking to purchase large quantities of pallet racking and most other warehouse equipment.

Do you serve my location?

CONESCO serves the entire United States from multiple locations.

How quickly can we get started?

It might be quicker than you think! The first step is to give us a call or have us call you. Once we have a good understanding of your unique situation, we typically provide a quote within 5 days and will schedule a time with you to have one of our team members come visit your site.

Will you buy and remove everything from our warehouse?

Our specialty is in used pallet racks (uprights, beams, wiredecks, pallet supports), pallet rack accessories (like guide/ guard rail, netting), conveyor systems, mezzanines, and pick modules. If your warehouse also includes different material like

  • balers
  • shrink wraps or
  • lifts,

then we can buy/ remove those as well.
Sometimes material is in bad shape or is a very uncommon size or outdated brand. In some of these cases we do not purchase the materials, however we still can provide you with our teardown services to remove the materials from your warehouse. We encourage everyone to reach out so we can better understand what is in your warehouse and what your intentions are. Once we have a good understanding, we are happy to provide you with our recommendations, even if that means not using us.

Will you clean up after you have finished with the shelving and equipment removal?

Absolutely! Removing used warehouse equipment is a messy job. All debris will be properly disposed of and the floors swept.

We are still operating. Can you work around us?

Yes! There are a few things that will need to happen in order to ensure everyone’s safety and some other items need communicated like an agreed upon timeline. It’s true, an operating warehouse will sometimes slow down a teardown project. But, we understand it’s necessary to avoid disruption of your business during the warehouse shelving and equipment removal process.

How long will the used equipment removal process take?

We get that question all the time! It depends on many factors such as:

  • will the warehouse be shut down or,
  • will it still be operating?
  • How much material is there?
  • Are the uprights bolted down to the ground?

Best practice is to give yourself multiple months of time in planning so that way you provide a buffer for your project to finish according to a timeline. Getting a full count of the materials and good pictures is a great way to start the process of evaluating the decommission of your warehouse.

Will you leave holes in the floor or walls after the removal process?

No. Removing floor anchors does create holes but we take responsibility for grinding them down to be flush with the cement or fill them with cement epoxy.